CS Leadership Accelerator
for New and Emerging CS Leaders
In just 8 weeks, master self-leadership, team management, and craft your strategy.
Become the best version of yourself and CS leader your organization needs.
Week 1-2: Self-Leadership Mastery
Self- awareness: your values, strenghts and limiting beliefs
Goal setting and personal growth planning.
Building resilience and adaptability.
Week 5-6: Customer-Centric Strategy Crafting
Understanding customer journey mapping and segmentation.
Developing and implementing customer-centric strategies.
Metrics and KPIs for measuring CS success.
Week 3-4: Team Management Essentials
Strategies for building and leading high-performance CS teams.
Effective communication and collaboration within your team.
Conflict resolution and team motivation techniques.
Week 7-8: Leadership in Action
Puttting your skills into practice through real-world simulations.
Feedback and coaching to refine your leadership approach.
Crafting a personal leadership action plan for ongoing growth.
CS Leadership Accelerator
Includes:
8 Weeks Program: Designed to prepare you for effective leadership in Customer Success through a dynamic mix of training, mentorship, professional coaching, and exclusive access to premium resources.
Instructor Expertise: Led by a seasoned international CS leader and certified executive coach.
Personalization: Includes 2 one-on-one coaching sessions for personalized guidance.
Live Group Sessions: Weekly1-hour live group sessions (CET) where you'll interact with peers, engage in discussions, and learn directly from experienced CS leaders.
Practical Homework Assignments: Apply what you've learned to real-world scenarios, ensuring that you leave the program with actionable insights.
Exclusive Networking: Access to an exclusive network of CS professionals.
Tailored to new and emerging CS Leaders: Because we’ve been there, just like you and understand the challenges and how to overcome them.
Support: Ongoing online support throughout the program.
! Please note that seats are limited. We prioritize applicants who demonstrate a commitment to advancing their skills and contributing to the collective success of our community.
How to Apply:
Click the "Apply Now" button below to begin the application process.
Complete the application form with detailed information about your background, goals, and expectations.
Our team will review your application to confirm your profile fits the intended participant community.
Once your application is approved, we will guide you through the enrollment process.
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